Keep the customer satisfied!

Sometimes, doing your job – logging the ground and carrying out the tests – is the easy bit; the hard bit is going above and beyond to keep the customer satisfied (in the words of Simon & Garfunkel).

Yesterday was one such occasion: on arrival to site, Callum Masters looked at the pristine lawn and flowerbeds in front of a relatively high-end hotel and didn’t fancy his chances of keeping disturbance to a minimum after excavating a 2m-deep hole and filling it with water (carrying out a soakaway test).

However, with the help of a skilled digger driver, and not an inconsiderable amount of care and effort from both, the main evidence of our activities was the spray paint on the grass, showing the multiple services that crossed the site.

Great work, Callum!